Remote Rescue



Serving Emergency Medical Services

At Remote Rescue, Inc., we take an innovative approach to repair issues, using technology to reduce lost time and cost for our clients.

Remote Rescue provides a remote service solution to your broken or malfunctioning medical device.

Our signature patent-pending approach to remote repair provides expert remote guidance and solutions to our clients within 1 business day, so that your equipment will be up and running as soon as possible.

The Remote Rescue Method

Scan the QR code included with your welcome pack or click the link on our site to schedule a diagnostic session with one of our technicians

During your video session, our technician will diagnose the issue and create a ticket for necessary repair parts.

Remote Rescue will help you obtain the parts you need at a reasonable price.

Parts arrive, Scan the QR code included with your welcome pack or click the link on our site to schedule a live repair session. A technician will offer expert guidance through the repair procedure.

Repair Complete!

Congratulations, your repair is complete. After a complementary basic function assessment, your equipment is ready for service


$75 /One time Cost

  • One time video diagnosis
  • Customer pays for parts + shipping
  • Add:
    • Remote video Installation guidance (live), $45
Basic Plan Premium Plan
Fast Customer Service Yes Yes
Remote Diagnostic Yes Yes
Telephone Technical Support Yes Yes
Video Technical Support Yes Yes
Unlimited Claims Yes Yes
Free Parts & Shipping No Yes
Technical Video Installation Support Available Yes
On-Site Repairs When Necessary No Yes
Preventative Maintenance Procdures Yes Yes
Annual Remote Maintenance Yes Yes
Schedule Service and Access Records Anytime Yes Yes
I'm Interested I'm Interested