Serving Emergency Medical Services
At Remote Rescue, Inc., we take an innovative approach to repair issues, using technology to reduce lost time and cost for our clients.
Remote Rescue provides a remote service solution to your broken or malfunctioning medical device.
Our signature patent-pending approach to remote repair provides expert remote guidance and solutions to our clients within 1 business day, so that your equipment will be up and running as soon as possible.
The Remote Rescue Method
Schedule Your Diagnostic Video Session
Scan the QR code included with your welcome pack or click the link on our site to schedule a diagnostic session with one of our technicians.
Diagnostic Video Session
During your video session, our technician will diagnose the issue and create a ticket for necessary repair parts.
Necessary repair parts ship to you, Parts are on the way
Remote Rescue will help you obtain the parts you need at a reasonable price.
Schedule Your Video Installation Session
Parts arrive, Scan the QR code included with your welcome pack or click the link on our site to schedule a live repair session. A technician will offer expert guidance through the repair procedure.
Install Parts and Repair Your Equipment
Repair Complete!
Congratulations, your repair is complete. After a complementary basic function assessment, your equipment is ready for service
Remote Rescue Offers World Wide Service
Build a custom plan that fits your needs
Features
Basic Plan
Premium Plan
Fast Customer Service
yes
yes
Remote Diagnostic
yes
yes
Telephone Techincal Support
yes
yes
Video Technical Service
yes
yes
Unlimited Claims
yes
yes
Free Parts & Shipping
No
yes
Technical Video Installation Support
Available
yes
On-Site Repairs When Necessary
No
yes
Preventative Maintenance Procdures
Yes
yes
Annual Remote Maintenance
Yes
yes
.
Free Trial
- One time video diagnosis
- Customer pays for parts + shipping
- Remote video Installation guidance (live) $45.
Build a custom plan that fits your needs
Basic Plan
Fast Customer Service
yes
Remote Diagnostic
yes
Telephone Techincal Support
yes
Video Technical Service
yes
Unlimited Claims
yes
Free Parts & Shipping
No
Technical Video Installation Support
Available
On-Site Repairs When Necessary
No
Preventative Maintenance Procdures
Yes
Annual Remote Maintenance
Yes
Schedule Service and Access Records Anytime
Yes
hide
Premium Plan
Fast Customer Service
Yes
Remote Diagnostic
Yes
Telephone Techincal Support
Yes
Video Technical Service
Yes
Unlimited Claims
Yes
Free Parts & Shipping
Yes
Technical Video Installation Support
Yes
On-Site Repairs When Necessary
Yes
Preventative Maintenance Procdures
Yes
Annual Remote Maintenance
Yes
Schedule Service and Access Records Anytime
Yes
hide
Free Trial
- • One time video diagnosis
- • Customer pays for parts + shipping
- • Remote video Installation guidance (live), $45
